People have asked whether you have to lock the bike to a bike rack, and the answer from the page is yes, you do.
They have also asked what to do about improperly parked bikes. The page says to call 311, and they must be removed within two hours of notice to the vendor, JUMP in this case. I’m still going to recommend that you first report to JUMP by emailing firstname.lastname@example.org, and report to the city if the issue is not solved in a timely manner. Some people have reported that 311 operators said it was not an issue to report to them, so there is some education yet to happen, but with the system only three weeks old, not all the bugs have been worked out yet.
5.18.220 Retrieval of bicycle-share bicycles.
A bicycle-share business shall, within two hours of notice, retrieve their bicycle-share bicycles that are in any of the following conditions:
Bicycle-share bicycles that are inoperable or not safe to operate, and parked in the public right-of-way;
Bicycle-share bicycles that are not parked at a bicycle rack in an upright position;
Bicycle-share bicycles with a battery or motor determined by the city to be unsafe for public use.
Bicycle-share bicycles parked in violation of section 10.76.050. (Ord. 2018-0006 § 1)