I’m soon to create two posts that refer to articles in the SacBee, so it seems like a good time to express my frustration with the SacBee firewall. The Bee does make a few articles available to the public, but most require a subscription to view. When I link to a SacBee article, I know that many of my readers will not be able to access that article, because they don’t have a subscription to the Bee. That is frustrating to me, and frustrating to my readers.
The SacBee app works reasonably well, but SacBee links don’t open in the app, you have to go to the app and search for what you want. The search engine is weak. Articles that have been posted recently are often not in Latest News or More latest news. Though it isn’t clear how long articles are retained in the app, a search for an older article may (or may not) bring up the print edition facsimile, and the article of interest may or may not be in that issue.
The web version of the SacBee is quite problematic. You can log into your account, but it will make you log in again within a few day. If you do have a subscription, it will often claim you don’t, and make you go though the whole log in process again. I had a subscription for a while, and tried to use the web interface. I quickly gave up and dropped my subscription. Which was another problem. It took me a deep dive into account management, and several tries, to drop my subscription.
Of course the Bee offers incentives pretty regularly. Free for a period of time, of a price far below subscription for a period of time, but trying to drop the subscription after these incentive periods is quite frustrating. I just tried to load the subscription page in the web interface, and after 15 minutes, the page is still loading. It loads in the app, however. Month subscriptions are $15.99 per month. That seems like a whole lot of money for a newspaper that most repeats national new sources, which I can get many other places, or rewrites articles from CalMatters, and has little real local journalism outside sports. But then, just when I’m about to give up completely, a useful article pops up.
What I want from the Bee is an option to buy an article. For personal, non-commercial use, to read or excerpt a small portion of the article, maybe 50 cents per article. If I want to share the entire article on my non-commercial blog, maybe $2. The Bee knows that its readers want this sort of payment by article, but it has resisted offering this. I don’t know why. It is a chance to make more money off of its journalism. Talking to my friends about the Bee, very few of them subscribe, so the Bee is missing all of the income from these people, and additional income it might make from me.
These are modern times. Why can’t the SacBee offer per article payments? Why can’t the Bee make a website that works?