Below is a photo of a Lime/JUMP bike that has been abandoned for three weeks now, parked on my street, P Street, between 13th St and 12th St. It has been reported to the city, twice, and to Lime, three times. And it is still there. Of course the battery has depleted so that GPS no longer works. But Lime knows the last reported location of the bike, before it died.
Let me be clear and blunt. Lime does not give a shit.
This kind of neglect will continue until: 1) the city (and SACOG) holds Lime accountable for managing the bike share fleet, 2) the city or the region gets a real bike share operator, or 3) the city or the region changes to a publicly owned system. The third option is probably the best, because then the city and/or region can manage the bike share system as part of the transportation network, and SacRT can take on some responsibility for the bike share system as a first mile/last mile solution with transit.
Getting Around Sacramento 
Hey Dan, Jacob Tugendrajch from Lime here. Due to technological difficulties in the 311 system we experienced some service delays and we deeply regret the inconvenience. At Lime we hold ourselves to the highest of standards and we take pride in responding to any complaint within two hours. Thank you for bringing this to our attention. Now that we’ve sorted out the issues with the system residents of Sacramento can rest assured we will be responding to any improperly parked vehicles in a timely manner.
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