JUMP Bikes representative Alex Hagelin made a presentation at the September 19 meeting of the Sacramento Active Transportation Commission (SacATC). Below are my notes from the presentation, and you can view it online at http://sacramento.granicus.com/MediaPlayer.php?clip_id=4254.

JUMP Bike Share Update at SacATC 2018-09-26, agenda item 5

Alex Hagelin, Sacramento General Manger

• Launched in May
• 900 bikes by October
• Metrics
  • 80% month to month growth
  • 350,000 miles
  • > 300,00 Lbs CO2 saved
  • 13,000,000 calories burned
  • Parking complaints about 0.3% of trips
  • (no stats on trips per bike)
• Parking
  • > 600 bike racks within city, 300 racks pending review for placement
  • Gathered community input on locations 11,000 votes
• Charging
  • 10 plus with SacRT light rail stations, additional locations at private businesses (due to electrical drop requirements)
• Bike parking behavior change
  • 2-3 times more use of JUMP as compared to GoBike in San Francisco
  • Considering photo requirement that users would have to take a photo of their parking job
  • Education, carrots, sticks, response time
• Community
  • Drafting equity plan, available soon
  • Boost membership, $5 per year for low income; Pay Near Me to allow cash addition to account
  • Participating in local events
• Looking forward
  • Community outreach
  • Responsible and responsive vendor
  • Growth: new bikes, expanded service area
• Questions/answers
  • Bike clubs complaining about rider skills
  • JUMP seeing people on bikes who are not regular riders
  • City talking to JUMP about what education will look like
  • Raised issues about where bikes are located, neighborhood equity
  • Asked about service area, north to American River, and south a ways, will need new hubs in these areas
  • Charging stations SacState, city college, SacRT, private property

http://sacramento.granicus.com/MediaPlayer.php?clip_id=4254