Counts

The count of JUMP bikes showing on the app on the morning of June 9, 6:00AM, is 55 in Sacramento, 8 in West Sacramento, and 20 in Davis, for a total of 93.

On the evening of Monday, June 4, the counts were: Sacramento 69, West Sacramento 21, and Davis 16, for a total of 106.

On the early morning of Saturday, June 2, the counts were: Sacramento 54, West Sacramento 11, Davis 32, for a total of 97.

Though I’m not counting low-battery, in repair bikes, which is much harder to do since they don’t show up on the app map, my impression is that there are many fewer of these out.

Someone from San Francisco created a cool animation that showed the flow of bikes between the financial district and Market Street, during the day, and the outer margins of the service area in the evening. I want to do this for Sacramento, but haven’t had the time yet.

Locking

I have found a few bikes improperly locked, but not many. Other people have commented on this, but it doesn’t seem to be a common problem. In the app, under the left menu, Support > How It Works > Locking a Bike, it says that the bike must be locked to a rack (see the full text below). I’ve seen other detail on locking, but can’t track it down at the moment. Bikes do get locked to sign posts and parking meters. Though this is not technically OK, it seems to be accepted so long as the bike is not blocking sidewalk access or ADA access.

My advice is: try to find a rack, or even better, a hub. If you can’t, find something else secure, but think about how other people might need to move around it. Can a person access their car or parking meter? Does it intrude into the sidewalk? Does it keep people from getting to newspaper racks?

Over time, there will be more hubs, installed by JUMP, and more bike racks in general, most installed by the cities, but for now there are many areas of town where there simply aren’t any bike racks, and sign posts and parking meters are the only option.

In case you are wondering, the JUMP-designed racks, which they call wave racks, and had a base and cutout circle for the lock, are required by the City of Sacramento in any location where a bike might intrude into the roadway, as they enforce locking in such as way as it won’t. In other locations where this is not an issue, or where the rack has not yet been replaced, regular bike racks of various sorts are used.

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At the station

You can lock a JUMP bike at any hub location free of charge. Simply secure the U-bar around the rack and insert into the designated holes at the rear of the bike. Give it a gentle tug to confirm it’s secure. The keypad LCD interface will confirm that the reservation is complete.

Outside of a station

You can lock a JUMP bike out-fo-hub at a regular bike rack as long as it’s still inside the system area. Simply secure the U-bar around the rack and insert into the designated holes at the rear of the bike. Give it a gentle tug to confirm it’s secure. The keypad LCD interface will confirm that the reservation is complete.

Using the hold feature

Need to grab a coffee on your ride? Not near a hub location? Need to hang onto the bike? You can use the ‘hold’ button on the keypad to keep your reservation running, and lock the bike out-of-hub. You will not be charged the out-of-hub fee. Lock the U-bar around a secure bike rack, and check the keypad to make sure the screen indicates the bike is on hold. Note that your rental is still running during this period.

Using the repair feature

Got a flat tire during your ride? Press the ‘repair’ button on the keypad and secure the U-bar around a rack and lock it into the rear of the bike. Give it a gentle tug to confirm it’s secure. Details about the issue will be send to the operator letting them know your had a problem. The bike will be unavailable until the issue is resolved.